Build · Websites, Apps & Support

Website Maintenance & Ongoing Support

Updates, backups, security, speed and content changes — your website and apps looked after every month.

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Launch day is the start, not the finish. Our maintenance plans keep your website and apps fast, secure and up to date, so you never have to chase a developer when something needs changing.

You get a dedicated point of contact, a clear response time and a monthly report — plus a helpline for urgent issues.

What’s included in our Maintenance & Support

  • Regular backups & restore
  • Security updates & malware checks
  • Uptime & SSL monitoring
  • Speed & Core Web Vitals checks
  • Content, price & image updates
  • Bug fixes & small improvements
  • Hosting, domain & email support
  • Monthly report & priority helpline

Works best with

Website Development, App Development, SEO & Keyword Research and Google Business Profile (GMB). Combining channels means your maintenance & support work is backed by the rest of your digital presence — planned by one team.

Proof

Maintenance & Support Projects

Live work where this service played a role.

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Our Process

How We Deliver Maintenance & Support

Requirement → strategy → production → launch → support.

  1. 01

    Discovery Call

    A free call to understand your business, customers, competitors and goals — no jargon.

  2. 02

    Requirement Analysis

    We document every requirement, page, feature and KPI so nothing is assumed.

  3. 03

    Strategy & Proposal

    A clear plan, timeline and fixed quote — you approve before any work starts.

  4. 04

    Design & Content

    Wireframes, UI design, copy and creatives shared for your feedback at each stage.

  5. 05

    Build & Production

    Development, ad setup, video and content production by specialists in-house.

  6. 06

    Testing & QA

    Speed, mobile, SEO, forms, tracking and security checks before anything goes live.

  7. 07

    Launch & Delivery

    On-time launch, handover of code and access, and training for your team.

  8. 08

    Maintenance & Support

    Monthly care, reports, optimisation and a helpline whenever you need us.

FAQ

Maintenance & Support FAQs

Do you maintain websites you did not build?

Yes, after a quick audit to understand the code, hosting and any existing issues.

How fast do you respond?

Urgent issues (site down, payments broken) are picked up the same working day; regular changes are scheduled within your plan’s turnaround time.

Is there an emergency number?

Yes — maintenance clients get our helpline for urgent support.

Related Services

Pair It With

Build

Website Development

Fast, premium, conversion-focused websites — business sites, landing pages, portals and custom PHP builds.

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Build

App Development

Android, iOS and progressive web apps — from booking and ordering apps to complete business management systems.

Explore App Development
Rank

SEO & Keyword Research

Keyword research, on-page, technical and local SEO that brings steady organic traffic and enquiries.

Explore SEO & Keyword Research
Rank

Google Business Profile (GMB)

GMB setup and optimisation, posts, photos, reviews and local ranking in Google Maps.

Explore Google Business Profile (GMB)

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